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Fast answers for shoppers and sellers

FAQ

Common questions about ReviewIntel analysis, screenshots, subscriptions, fake-review risk, seller reports, and account support.

Last updated

June 1, 2026

What does ReviewIntel analyze?

It analyzes pasted review text, TXT or CSV batches, and screenshot uploads. It estimates review volume, sentiment, complaints, fake-review risk, value for money, and recommendation signals.

Is Shopper Mode different from Seller Mode?

Yes. Shopper Mode gives a fast buying verdict. Seller Mode produces deeper business intelligence with complaint clusters, feature requests, positioning ideas, and improvement actions.

Can ReviewIntel prove a review is fake?

No. It estimates fake-review risk using language patterns, repetition, review quality, and evidence strength. Treat the score as a risk signal, not a legal finding.

How many reviews should I paste?

More review text usually improves confidence. For quick shopping decisions, a few dozen reviews can help. For Seller Pro decisions, larger CSV or TXT batches are better.

How do I cancel?

Open Manage Subscription from the footer or account page. If the billing portal is unavailable, contact Billing Support and include your account email.

Customer service

Need help with this page?

Email support@reviewintel.ai or open the support form.